IT Governance Framework Toolkit

IT Governance + ITSM Toolkit Combo Offer
IT Governance Framework Toolkit
EDM03-Enterprise Risk Policy  Template
Enterprise Architecture Principles-Development Options and Process  Template
Delegation of Authority Policy Template
EDM01- IT Governance Policy Template
MEA02-Internal Control Policy Template
Crisis Management Policy Template
Organizational Change Management Policy Template
IT ChangeManagement Policy Template
DSS01-Service Management Policy Template
APO14- Data Management Policy Template
APO14- Privacy Policy Template
APO04- Innovation Principles Template
APO10- Third - Party ITS ervice DeliveryManagementPolicy Template
APO13- Information Security Policy Template

IT Governance Framework Toolkit

Regular price R 9,088.00 Sale price R 7,267.00 Save R 1,821
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Simplify your IT governance and compliance with our IT Governance Framework. This all-encompassing toolkit provides you with everything necessary to implement and manage your organisation's Control Objectives for Information and Related Technologies (COBIT) framework.
  • Built to COBIT 2019 specifications
  • COBIT process to policy mapping
  • 56 templates created by certified experts
  • Start now with instant download
  • Unlimited email and chat support

1 APO01 - IT Management Framework
2 APO02 - IT Service Strategy Principles
3 APO02 - IT Strategy Principles
4 APO03 - Architectural Principles
5 APO04 - Innovation Principles
6 APO05 - Portfolio Principles
7 APO06  - Budgeting Policy
8 APO07 - Contract Staff Policy
9 APO07 - Human Resources Policies
10 APO08 - Business-IT Relationship Management Policy
11 APO10 - IT Procurement Policy
12 APO10 - Third-Party IT Service Delivery Management Policy
13 APO11 - Quality Management Policy
14 APO12 - Fraud Risk Policy
15 APO13 -  Information Security Policy
16 APO14 - Data Cleansing Policy
17 APO14 - Data Quality Assessment Policy
18 APO14 - Data Management Policy
19 APO14 - Privacy Policy
20 BAI01 - Program-Project Management Policy
21 BAI03 - Maintenance Policy
22 BAI03 - Software Development Policy
23 BAI03 - System and Service Acquisition Policy
24 BAI04 - Availability Management Policy
25 BAI04 - Crisis Management Policy
26 BAI05 - Organizational Change Management Policy
27 BAI06 - IT Change Management Policy
28 BAI07 - IT Change Acceptance and Transitioning
29 BAI08 - Knowledge Management Policy
30 BAI09 - Asset Management Policy
31 BAI09 - Intellectual Property Policy
32 BAI10 - Configuration Management Policy
33 BAI10 - Service level agreement (SLA) Policy
34 DSS01 - Service Management Policy
35 DSS02 - Incident Management Policy
36 DSS02 - Service Request Fulfillment Policy
37 DSS03 - Problem Resolution Policy
38 DSS04 - Business Continuity Policy
39 DSS06 - Business Controls Guidance
40 Enterprise Architecture Principles - Development Options and Process 
41 Four Ps Description Governance Enablers & Tools
42 EDM01 - Delegation of Authority Policy
43 EDM01 - IT Governance Policy
44 EDM02 - Delivery Execution Policy
45 EDM03 - Enterprise Risk Policy
46 EDM04 - Performance Measurement Policy
47 EDM05 - Transparency Policy
48 MEA01 - Self-Assessment Policy
49 MEA01 - Whistle-Blower Policy
50 MEA02 - Internal Control Policy
51 MEA02 - Internal Control Self-Assessment Guidance
52 MEA03 - Compliance Policy
53 MEA04 - Assurance Guide
54 MEA04 - Internal Audit Charter
55 COBIT Process Policy Mapping
56 COBIT-2019- Maturity Assessment

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ITSM How It works
EDM01- IT Governance Policy Template

Meticulously designed policies and procedures for COBIT implementation

COBIT Process Policy Mapping Tool

COBIT Maturity Model

Complete Toolkit for Successful COBIT Implementation