What Is The Format And Structure Of The ITIL 4 HVIT Exam?

The ITIL 4 High Velocity IT (HVIT) exam is designed to test an individual’s understanding of how to manage IT services in high-velocity IT environments. The exam evaluates a candidate’s knowledge of the principles, practices, and tools required to operate efficiently and effectively in fast-paced, agile IT settings. The structure and format of the exam are designed to reflect the core concepts taught in the ITIL 4 HVIT training, providing a comprehensive assessment of an individual’s ability to apply ITIL best practices to high-velocity environments.

Exam Overview

The ITIL 4 HVIT exam follows a structured format that aims to assess your practical knowledge of managing high-velocity IT services. The exam format is as follows:

• Type Of Exam: Multiple-choice.

• Number Of Questions: 40 questions.

• Pass Mark: 70% (28 correct answers out of 40).

• Duration: 1 hour (60 minutes).

• Language: The exam is available in English, but other languages may be available based on the training provider’s offerings.

• Prerequisites: A valid ITIL 4 Foundation certification is required before attempting the ITIL 4 HVIT exam. This ensures that candidates have a solid understanding of ITIL 4’s basic principles before moving on to more advanced concepts related to high-velocity IT environments.

Exam Content And Topics

The exam content is designed to reflect the key principles of ITIL 4 HVIT, which focuses on delivering IT services in high-velocity, digital-first environments. The questions will assess your knowledge of the following areas:

• High-Velocity IT Principles And Practices: Understanding the foundations of high-velocity IT, including the role of automation, cloud technologies, and agile practices in modern IT environments.

• ITIL Service Value System (SVS) And Practices: Applying the ITIL service value system to accelerate service delivery and improve operational efficiency in high-velocity settings.

• Service Management In High-Velocity IT Environments: Managing IT services in a way that supports the speed, agility, and flexibility required in a high-velocity environment.

• Continuous Improvement And Feedback Loops: Using continuous improvement processes to ensure that IT services evolve with changing business needs and technological advancements.

• Value Stream Mapping And Optimization: Understanding how to design, manage, and optimize value streams to ensure faster and more efficient delivery of IT services.

The exam questions are designed to test not just theoretical knowledge but also practical understanding and application of these concepts. Candidates will need to demonstrate an ability to apply the ITIL framework in real-world, high-velocity environments.

Exam Structure

The ITIL 4 HVIT exam is structured around multiple-choice questions, which are designed to evaluate both the candidate’s knowledge and their ability to apply ITIL concepts in a practical context. The structure of the exam ensures that candidates are assessed on various aspects of high-velocity IT service management.

• Multiple-Choice Questions: Each question typically presents a scenario related to high-velocity IT service management, followed by a series of multiple-choice options. Candidates must select the best possible answer based on their understanding of ITIL 4 HVIT principles and practices.

• Scenario-Based Questions: Many of the questions are scenario-based, meaning that candidates will be asked to choose the correct approach to managing high-velocity IT services in a given situation. These questions are designed to assess your problem-solving skills and your ability to apply ITIL concepts to real-world challenges.

The multiple-choice questions may cover topics such as:

• Service Design And Delivery In High-Velocity Environments: Understanding how to design IT services that can be delivered quickly and at scale.

• Automation And Cloud Adoption: Leveraging automation tools and cloud services to increase the speed of service delivery.

• Agility And Flexibility In IT Operations: Applying agile principles to improve service delivery and enhance responsiveness to business needs.

• Governance And Compliance In High-Velocity IT: Managing risks, ensuring compliance, and maintaining control in fast-moving IT environments.

Scoring And Results

The ITIL 4 HVIT exam uses a standard pass/fail scoring system. A candidate must achieve at least 70% correct answers (28 out of 40) to pass the exam. The scoring is based on how well candidates can demonstrate their knowledge of ITIL 4 HVIT concepts and their ability to apply those concepts to real-world situations.

Once the exam is completed, candidates will typically receive their results immediately after finishing the exam if taken online. For paper-based exams, results may take several weeks to be processed. If you pass the exam, you will receive the ITIL 4 HVIT certification, which will be a valuable credential for IT professionals working in high-velocity IT environments.

Retake Policy

If a candidate does not pass the ITIL 4 HVIT exam on their first attempt, they can retake it. The retake policy may vary depending on the training provider or examination body. Generally, candidates may need to wait a specific period, such as two weeks, before retaking the exam. It’s also common for candidates to be encouraged to review the course material and practice with sample questions before attempting the exam again.

Exam Delivery Methods

The ITIL 4 HVIT exam can be taken in different formats, depending on the training provider and the candidate’s preference. Common delivery methods include:

• Online Proctored Exam: This is the most popular delivery method, where candidates take the exam remotely from their home or office with an online proctor monitoring the exam to ensure its integrity.

• Classroom-Based Exam: Some candidates may opt to take the exam at a training center or classroom setting. This option is typically available when candidates take a formal, instructor-led course.

Conclusion

The ITIL 4 HVIT exam is designed to assess an individual’s ability to manage and deliver IT services in high-velocity, modern IT environments. With a structured multiple-choice format, the exam tests candidates on their understanding of key principles such as automation, agility, and continuous improvement. Successful completion of the ITIL 4 HVIT exam leads to certification and demonstrates a professional’s ability to apply ITIL best practices in fast-paced environments. Whether taken online or in person, the ITIL 4 HVIT exam is an essential step for IT professionals aiming to advance their careers in high-velocity IT service management.