Software Change Request Document Example

software change request

Software Change Request Document Example

Regular price £16.00
/
  • Instant Download
  • Present Professionaly
  • Dedicated Support Team
  • One Time Payment

Software change request document templates are used to keep track of the changes that need to be made in order for an application to work properly. It can also document what needs to happen when something goes wrong with the software. These templates help people understand and follow instructions on how they should go about making changes or fixing problems with your software.

Template Details:

Software Change Request Document Template is a document that should be filled out when a change needs to be made to an existing software system. It details what the change will be, why it's needed, and how it will affect other parts of the system.

Make your every day project management work easy by downloading our change templates. The attached software change request template in excel presents how a Software project submits a Change Request.

Format: MS Excel

Features:

The following fields are captured in the example (in the same order as the CR form) –

  • Change ID number.
  • Who requested the CR.
  • When it was submitted.
  • Why is it necessary.
  • What will change if the CR is approved and implemented.
  • How will the project change if the CR is approved in terms of cost and timeline.
  • Who reviewed it.
  • Whether it was Approved / Rejected, and when.

      1. Is it safe to provide my credit card/payment information?

      YES, our store is powered by Shopify which is one of the most trusted e-commerce platforms. Shopify is certified Level 1 PCI DSS compliant. All Shopify stores include an SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.  

      2. Will I get support if I have an issue or a query?

      Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.  

      3. Is this a one time payment or monthly membership?

      All our products are ONE TIME PAYMENT. We do not offer subscriptions so whatever you pay will be be one time.  

      4. How do I access my downloads?

      After you checkout, you will be taken to a download page. You will also get a download link in your email.

      5. What if the download link does not work?

      Sometimes links can be blocked by a corporate firewall so please try using the link from a different network or from home. If you still cannot access drop an email to support@itsm-docs.com and use our Contact Us Page.  

      6. Do you provide refunds?

      We will REFUND the full amount in the following scenarios - 

      1. Templates don't work as described, and we cannot fix your problem in a reasonable time. 
      2. Templates are missing from your download and we cannot provide you the same templates shown on the site.
      3. You are not able to access the download. We will try to provide different mediums but if none of them work for you then we will refund your amount. Check our Refund Policy.  

      7. What are the different types of payments accepted?

      We accept PayPal, Apple Pay, Google Pay, Master Card , Amex and VISA. 

      8. Do these templates work with Excel?

      Yes, the templates are built using MS Office so will work on Excel.

      9. Can the templates be customized or edited?

      Yes, our templates can be edited and changed as you need. But reselling of templates is not allowed.

      10. Why do you have a logo on the documents?

      The ITSM Docs logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.

      ITSM How It works