Introducing our comprehensive suite of DORA compliance solutions to ensure that your financial services organization adheres to the Digital Operational Resilience Act (DORA) with precision and efficiency. Our product offerings include:
1. DORA Implementation Plan - A strategic roadmap tailored to seamlessly integrate DORA requirements into your operations.
2. DORA Testing Framework - A robust framework evaluates your organization's ability to withstand ICT disruptions, ensuring operational continuity.
3. ICT Backup and Restoration Procedures - Detailed processes for data backup and recovery that safeguard against data loss and facilitate quick restoration of ICT services.
4. ICT Business Continuity Plan - A comprehensive plan that outlines steps to maintain and restore business functions in the face of ICT disruptions.
5. ICT Crisis Communication Plan - Guidelines and strategies for effective internal and external communication during ICT crises.
6. ICT Data Protection and Confidentiality Policy - Policies ensuring the integrity and confidentiality of sensitive information, aligning with DORA's stringent standards.
7. ICT Information Security Policy - Frameworks to protect your systems and data from cyber threats and breaches.
8. ICT Information Sharing - Procedures that promote the secure sharing of critical information among stakeholders without compromising data integrity.
9. ICT Related Incident Management Reporting Policy - Standards for timely reporting and management of ICT incidents to mitigate risks and align with regulatory expectations.
10. ICT Risk Management Framework - A dynamic framework that identifies, assesses, and mitigates ICT risks, ensuring resilience and compliance.
11. ICT Third Party Risk Management Standard - Protocols to manage risks associated with third-party vendors, ensuring they meet DORA's operational resilience requirements.
FAQ
1. Is it safe to provide my credit card/payment information?
YES, our store is powered by Shopify which is one of the most trusted e-commerce platforms. Shopify is certified Level 1 PCI DSS compliant. All Shopify stores include an SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.
2. Will I get support if I have an issue or a query?
Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.
3. Is this a one time payment or monthly membership?
All our products are ONE TIME PAYMENT. We do not offer subscriptions so whatever you pay will be be one time.
4. How do I access my downloads?
After you checkout, you will be taken to a download page. You will also get a download link in your email.
5. What if the download link does not work?
Sometimes links can be blocked by a corporate firewall so please try using the link from a different network or from home. If you still cannot access drop an email to support@itsm-docs.com and use our Contact Us Page.
6. Do you provide refunds?
We will REFUND the full amount in the following scenarios -
- Templates don't work as described, and we cannot fix your problem in a reasonable time.
- Templates are missing from your download and we cannot provide you the same templates shown on the site.
- You are not able to access the download. We will try to provide different mediums but if none of them work for you then we will refund your amount. Check our Refund Policy.
7. What are the different types of payments accepted?
We accept PayPal, Apple Pay, Google Pay, Master Card , Amex and VISA.
8. Do these templates work with Excel?
Yes, the templates are built using MS Office so will work on Excel.
9. Can the templates be customized or edited?
Yes, our templates can be edited and changed as you need. But reselling of templates is not allowed.
10. Why do you have a logo on the documents?
The ITSM Docs logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.
![ITSM How It works](https://cdn.shopify.com/s/files/1/0576/7063/1573/files/ITSM_how_it_works_1024x1024.png?v=1683286435)
![](http://www.itsm-docs.com/cdn/shop/files/dora_lp_1_{width}x.png?v=1723100900)
DORA Implementation Plan
Comprehensive guide on implementing the Digital Operational Resilience Act (DORA) with detailed mappings between key DORA articles and corresponding policies. Ensure your organization's compliance and enhance its operational resilience in the digital financial sector.
DORA Testing Framework
Our Digital Operational Resilience Testing (DORT) Framework guides the organization in ensuring the resilience and reliability of its ICT systems, as required by DORA. It tests the organization's ability to respond to and recover from disruptions, maintaining service continuity.
![](http://www.itsm-docs.com/cdn/shop/files/dora_lp_2_{width}x.png?v=1723100936)
![](http://www.itsm-docs.com/cdn/shop/files/dora_lp_3_{width}x.png?v=1723100982)
Essential ICT Policies for DORA Compliance
All the key ICT policies essential for complying with the Digital Operational Resilience Act (DORA). Ensure your financial services are resilient and meet regulatory standards.