IT Support Ticket Template
IT Support Ticket Template
Regular price£1600
£16.00
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An IT support ticket template is a document that provides instructions or guidelines to help you take care of problems with your computer. The problem may be as simple as asking for the name and email address of the person who submitted an issue. Other times, it might involve providing detailed information about how to replicate an error message on their screen. It's important that any organization looking into these templates make sure they provide enough detail without being too cumbersome to use.
Template Details:
In order to receive assistance, an employee is required to fill out a help desk ticket with all of the pertinent information. This ticket is then sent to the help desk, and is routed to one specific help desk professional or help desk technician who will be in charge of it until it is resolved.
File Type: MS Excel
Features:
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Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.
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Yes, the templates are built using MS Office so will work on Excel.
Yes, our templates can be edited and changed as you need. But reselling of templates is not allowed.
The ITSM Docs logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.