Programme Management Essentials

Programme Management Essentials

Programme Management Essentials

/
  • Instant Download
  • Present Professionaly
  • Dedicated Support Team
  • One Time Payment

About the Course

This course is designed to provide you with a broad understanding of what a programme is and how they are controlled.

Duration

The course will take approximately four to 5 hours to complete.

Exam

It is an online course without exam.

Learning Objectives

By the end of the learning, you will be introduced to:

  • The fundamentals of programme management and how it relates to project and portfolio management
  • The PESTLE drivers for change and how programmes operate in a VUCA environment
  • How drivers influence objectives which programmes are trying to contribute towards
  • The types of programmes and how programmes can be of more than one type
  • The importance of a concise vision statement
  • The relationship between a vision statement and high-level design
  • The four main parts of the high-level design (POTI)
  • The importance of the high-level design not being too detailed
  • The concept of a benefit and disbenefit
  • The four main ‘DOAM’ tests of a benefit
  • A typical benefit cycle consisting of “Identify, Plan, Realize and Review”
  • The importance of transition to benefit realisation, and consider how reviewing benefits is critical
  • The different planning levels and the concept of a tranche within our programme plan, a programme business case and the additional costs at programme level over project costs
  • The main programme management roles and who appoints them
  • The importance of stakeholder engagement and outline a typical cycle for stakeholder engagement
  • The concept of the control framework for a programme in the form of its strategies
  • The typical risk and issue management cycles and outline the importance of accurate up-to-date programme information and examine the need for assurance activities to provide confidence

FAQ

1. Is it safe to provide my credit card/payment information?

YES, our store is powered by Shopify which is one of the most trusted e-commerce platforms. Shopify is certified Level 1 PCI DSS compliant. All Shopify stores include an SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.  

2. Will I get support if I have an issue or a query?

Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.  

3. Is this a one time payment or monthly membership?

All our products are ONE TIME PAYMENT. We do not offer subscriptions so whatever you pay will be be one time.  

4. How do I access my downloads?

After you checkout, you will be taken to a download page. You will also get a download link in your email.

5. What if the download link does not work?

Sometimes links can be blocked by a corporate firewall so please try using the link from a different network or from home. If you still cannot access drop an email to support@itsm-docs.com and use our Contact Us Page.  

6. Do you provide refunds?

We will REFUND the full amount in the following scenarios - 

  1. Templates don't work as described, and we cannot fix your problem in a reasonable time. 
  2. Templates are missing from your download and we cannot provide you the same templates shown on the site.
  3. You are not able to access the download. We will try to provide different mediums but if none of them work for you then we will refund your amount. Check our Refund Policy.  

7. What are the different types of payments accepted?

We accept PayPal, Apple Pay, Google Pay, Master Card , Amex and VISA. 

8. Do these templates work with Excel?

Yes, the templates are built using MS Office so will work on Excel.

9. Can the templates be customized or edited?

Yes, our templates can be edited and changed as you need. But reselling of templates is not allowed.

10. Why do you have a logo on the documents?

The ITSM Docs logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.

ITSM How It works