Implementation Planning
01.BCMS Directory
02.BCMS Project Plan
03.ISO 22301 Implementation Plan
04.Training Plan
Business Impact Analysis
05.Business Impact Analysis Procedure
06.Business Impact Analysis
Policies and Procedures
07.Annexes to Business Continuity Plan
08.Awareness Plan
09.BCMS Plan
10.BCMS Policy
11.Bomb Threat Checklist
12.Business Continuity Management System Manual
13.Change Management Log
14.Change Management Procedure
15.Change Request Form
16.Communication Procedure and Plan Template
17.Control of Documents and Records Procedure
18.Corrective Action Procedure
19.Data Backup And Recovery Policy
20.Emergency Preparedness and Response Plan
21.Identifying Legal and Regulatory Requirements Procedure
22.Legal and Regulatory Registry
23.Request for Change Form
24.Supplier Qualification and Monitoring Procedure
Risk Assessment
25.Risk Assessment Procedure
26.Risk Assessment Register
27.Risk Management Procedure
Internal Audit
28.Audit Calendar
29.Audit Non-Conformity Report
30.Corrective Action Register
31.Corrective Action Report
32.Data Gathering Worksheet
33.Internal Audit Checklist
34.Internal Audit Dashboard
35.Internal Audit Plan
36.Internal Audit Procedure
37.Internal Audit Questionare
38.Internal Audit Report
39.Internal Audit Status Report
40.Non-Conformity and Corrective Action Procedure
BCMS Testing
41.BCMS Runsheet
42.Business Continuity Test Plan & Report Template
43.Testing and Exercise Plan
44.Testing and Exercise Report
45.Testing and Exercise Schedule
Incident Management
46.Crisis Communication Plan
47.Incident Management Plan
48.Incident Report Form
Management Reviews
49.Management Review Meeting Agenda PPT
50.Management Review Minutes
51.Management Review Plan
Welcome to ITSM Docs!
ITSM Docs is part of Techno-PM Pvt Ltd.
ITSM Docs aims are providing quality articles and templates on ITSM (Information Technology Service Management).
Techno-PM was founded in 2011 in Sydney, Australia. Techno-PM owns a portfolio of assets which include www.techno-pm.com, www.itil-docs.com and www.techno-docs.com.
If you have any questions or queries feel free to contact Swapnil at support@itsm-docs.com.
FAQ
1. Is it safe to provide my credit card/payment information?
YES, our store is powered by Shopify which is one of the most trusted e-commerce platforms. Shopify is certified Level 1 PCI DSS compliant. All Shopify stores include an SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.
2. Will I get support if I have an issue or a query?
Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.
3. Is this a one time payment or monthly membership?
All our products are ONE TIME PAYMENT. We do not offer subscriptions so whatever you pay will be be one time.
4. How do I access my downloads?
After you checkout, you will be taken to a download page. You will also get a download link in your email.
5. What if the download link does not work?
Sometimes links can be blocked by a corporate firewall so please try using the link from a different network or from home. If you still cannot access drop an email to support@itsm-docs.com and use our Contact Us Page.
6. Do you provide refunds?
We will REFUND the full amount in the following scenarios -
- Templates don't work as described, and we cannot fix your problem in a reasonable time.
- Templates are missing from your download and we cannot provide you the same templates shown on the site.
- You are not able to access the download. We will try to provide different mediums but if none of them work for you then we will refund your amount. Check our Refund Policy.
7. What are the different types of payments accepted?
We accept PayPal, Apple Pay, Google Pay, Master Card , Amex and VISA.
8. Do these templates work with Excel?
Yes, the templates are built using MS Office so will work on Excel.
9. Can the templates be customized or edited?
Yes, our templates can be edited and changed as you need. But reselling of templates is not allowed.
10. Why do you have a logo on the documents?
The ITSM Docs logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.
Implementation Strategy
Our strategy provides a systematic approach for organizations to develop and sustain an effective BCMS. A key feature of our approach is the clause-to-policy mapping aligned with ISO 22301 standard, ensuring adherence to its guidelines. The corner stone of this strategy is our Excel Implementation Plan.
Comprehensive BCMS Policy and Strategy Documentation
The toolkit we offer includes a thorough BCMS Policy and BCMS Strategy, forming a robust foundation for implementing ISO 22301 standards for your BCMS. Together, these documents offer 68 pages of detailed guidance and actionable steps for setting up your BCMS. In addition we have a wide range of policies and procedures included.
Unsure About Our Templates? Schedule a Demo With Us!
Book a demo and explore how our templates can address your unique needs. Our SME will walk you through the templates and answer all your questions.
Internal Audit Resources
To streamline your internal audit processes, we have compiled over 13 comprehensive templates, including checklists, reports, dashboards, and formats for Non-Conformance Reports (NCR) and Corrective Action Requests (CAR). These resources are designed to simplify the management of your internal audits.
Business Impact Analysis (BIA)
Our BIA process and accompanying workbook are designed to facilitate the identification and evaluation of various business processes integral to your BCMS. To enhance your understanding and application, we have included numerous examples of BIA records and provided a comprehensive rating system for ease of use.
BCMS Testing
To guarantee that your BCMS testing yields the desired outcomes, we've incorporated a BCMS test plan and reporting template. These tools assist in defining the objectives and a high-level strategy, followed by the documentation of outcomes. Additionally, we offer an in-depth runsheet covering all four scenarios and strategies pertinent to BCMS.
Risk Assessment
Our templates for risk assessment and management serve as an effective foundation for conducting your ISO 22301 risk assesment. This package includes tools for risk assessment, risk management, and a risk register, enabling you to efficiently document and manage your risk findings.
Management Review Meeting
This PPT serves as a pivotal platform for organizations to assess the effectiveness of their BCMS. These meetings foster transparency, accountability, and continuous improvement, ensuring organizational resilience in the face of disruptions.
Optimized Folder Structure
The structure of the implementation kit is user friendly. We have meticulously organized all the templates and documents for easy access and navigation.