What Is The Salary Of ITIL Certified Person?

by Sneha Naskar

The salary of an ITIL-certified professional can vary significantly based on factors such as job role, level of certification, years of experience, and geographic location. Generally, ITIL-certified professionals tend to command higher salaries than their non-certified counterparts because they possess specialized skills in IT service management (ITSM) that are highly valued by organizations focused on efficiency, quality, and strategic alignment in IT services.

What Is The Salary Of ITIL Certified Person?

Average Salary By ITIL Certification Level

1. ITIL Foundation Level: As the entry-level certification, ITIL Foundation provides an understanding of ITIL principles, terminology, and processes. Professionals with this certification typically earn a salary range between $55,000 and $80,000 annually in the United States. Entry-level roles such as IT Support Specialist, Service Desk Analyst, and Systems Analyst are common for Foundation-certified individuals, and the salary tends to increase with additional certifications and years of experience.

2. ITIL Managing Professional (MP): The Managing Professional certification is designed for those with operational IT responsibilities, covering four modules: Create, Deliver, and Support (CDS); Drive Stakeholder Value (DSV); High Velocity IT (HVIT); and Direct, Plan, and Improve (DPI). Managing Professionals in roles like IT Service Manager, Operations Manager, and Senior Systems Administrator can expect salaries ranging from $90,000 to $120,000 annually. In leadership roles, salaries may extend upwards depending on company size and industry.

3. ITIL Strategic Leader (SL): Focused on strategic alignment between IT and business goals, the Strategic Leader qualification encompasses Direct, Plan, and Improve (DPI) and Digital and IT Strategy (DITS) modules. ITIL SL-certified professionals, such as IT Directors, Chief Information Officers (CIOs), and IT Strategy Consultants, command higher salaries, typically in the range of $120,000 to $160,000 annually. Strategic Leaders often work in senior management and executive roles, aligning IT with business objectives to drive digital transformation.

4. ITIL Master: The ITIL Master certification is the pinnacle of ITIL qualifications and is achieved through a rigorous process that requires practical experience and application of ITIL principles. ITIL Masters are highly sought after for roles like Senior IT Consultants, Head of ITSM, and IT Program Directors, with salaries often exceeding $150,000 annually. This level of expertise demonstrates mastery in IT service management and a strategic mindset, making these professionals valuable assets to organizations looking to implement high-level ITSM practices.

ITIL® 4 Create, Deliver and Support (CDS) (online with exam)

Factors Influencing ITIL-Certified Salaries

Several key factors influence the salary levels of ITIL-certified professionals:

  • Experience: ITIL-certified professionals with extensive experience in ITSM typically earn higher salaries. With each additional year of experience, professionals can command a premium, particularly if they have a history of successfully implementing ITIL processes, improving service quality, and achieving business alignment in their roles.
  • Geographic Location: Salaries for ITIL-certified roles can vary by location due to cost-of-living differences and demand for IT professionals. For instance, ITIL-certified professionals in major tech hubs such as San Francisco, New York, and London tend to earn higher salaries than those in smaller cities or less tech-centric regions.
  • Industry: Certain industries place a higher value on ITIL-certified skills. Industries such as finance, healthcare, telecommunications, and government rely heavily on efficient, reliable IT services and therefore pay premium salaries to ITIL-certified professionals. For example, ITIL-certified professionals working in finance or healthcare may have starting salaries higher than those in other sectors due to regulatory requirements and the critical nature of IT services in these industries.
  • Company Size: Larger organizations with extensive IT operations and complex service management needs are likely to offer higher salaries to ITIL-certified professionals. Roles in global corporations, where IT services are critical to business operations, can yield higher compensation compared to smaller companies.
  • Certification Level and Specialization: Higher ITIL certification levels or specialization in specific modules can also impact salary. For example, an ITIL Managing Professional specializing in High Velocity IT (HVIT) or Drive Stakeholder Value (DSV) may receive additional compensation for their targeted expertise.

Benefits Of ITIL Certification In Career Advancement

ITIL certifications enhance career prospects, allowing professionals to progress from entry-level positions to mid-level and senior roles within IT service management. Professionals with advanced ITIL certifications have an edge when applying for leadership roles and often have a broader range of job opportunities across industries. The demand for ITIL-certified professionals is strong as more organizations recognize the importance of structured ITSM for improving service delivery, efficiency, and customer satisfaction.

Conclusion

The salary of an ITIL-certified professional reflects the value that ITIL brings to modern ITSM and service delivery. From entry-level IT support roles to executive leadership positions, ITIL certifications can significantly enhance earning potential and open doors to advanced career paths. Whether through the foundational knowledge provided by ITIL Foundation or the specialized skills gained in Managing Professional and Strategic Leader modules, ITIL-certified professionals are well-equipped to contribute meaningfully to organizational success and drive IT transformation in today’s competitive job market.

ITIL® 4 Create, Deliver and Support (CDS) (online with exam)