Incident Report Template
The ITSM Incident Report Template is a Word template that can be used to document any incident. It will usually be created by the person experiencing the problem, with input from those involved in resolving it. This template can help you prepare your own Incident Reports more quickly and easily.
This template can be used to record the details of an incident as well as the action taken by the person handling it. Incident reports are important because they help you analyze problems, find solutions, and improve service delivery.
Template Details :
- This template includes fields like the date, time, description of the incident, and resolution information. It also has an area for adding additional comments about the event as well as action items or follow-up tasks from this event.
- This template can be used by anyone involved with an incident, including technical staff, customer service representatives, or management staff who want to understand what happened.
Format: MS Word
Features:
The template consists of the following sections.
- Initial Incident details
- Detailed Incident Information
- Incident Description
- Business Impact
- corrective action Taken
- Lesson Learned
- Knowledge Management
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Definitely, yes, we have a dedicated support team who will happily assist. It can be an issue or any help with our templates. Our support policy is to address the customer query ASAP regardless of the product they purchase.
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We will REFUND the full amount in the following scenarios -
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8. Do these templates work with Excel?
Yes, the templates are built using MS Office so will work on Excel.
9. Can the templates be customized or edited?
Yes, our templates can be edited and changed as you need. But reselling of templates is not allowed.
10. Why do you have a logo on the documents?
The ITSM Docs logo is only visible on the template images. We do not use logos on templates so you can customize the template as needed.
