What Factors Affect The Cost Of The ITIL 4 DSV Certification?

by Sneha Naskar

The cost of ITIL 4 DSV certification varies due to factors like the training provider, course format (instructor-led vs. self-paced), and included services (exam fees, study materials, practice tests). Instructor-led courses generally offer a guided experience and may be priced higher, while self-paced options are often more affordable with fewer extras. Group enrollments and bundled ITIL certifications.

ITIL 4 DSV Certification

Core Components Of DSV Certification Costs

The total cost of obtaining the ITIL 4 DSV certification generally includes:

  • Training Course Fees: Most candidates choose to complete a formal training course, which is usually required by AXELOS, the ITIL accrediting body, before taking the DSV exam.
  • Exam Fees: These fees are often included in the training package but can also be purchased separately.
  • Study Materials and Additional Resources: Candidates may invest in supplementary study guides, practice exams, and official publications.
  • Retake Fees: If a candidate does not pass the exam on the first attempt, there may be an additional fee to retake it.

Each of these components can vary, so let’s dive into each cost in more detail.

ITIL 4 DSV Training Course Costs

A formal training course is required to take the ITIL 4 DSV exam. These courses are offered by accredited training organizations (ATOs) and come in various formats, each with different pricing:

a) Classroom-Based Training

Instructor-led, in-person courses are typically the most expensive due to the overhead costs associated with a physical venue and direct interaction with an instructor. On average, classroom-based ITIL 4 DSV courses cost between $1,500 and $2,500 for a multi-day training program. The exact cost varies by location, instructor qualifications, and the training provider. Some classroom courses may include additional features like printed study materials, access to online resources, and even exam fees.

b) Virtual Instructor-Led Training

Virtual instructor-led training (VILT) courses provide the same live interaction as a classroom course but are delivered online, making them more flexible and often more affordable. The cost for a virtual instructor-led ITIL 4 DSV course typically ranges from $1,200 to $2,000. These courses may include live Q&A sessions, group discussions, and access to recorded sessions for review. They’re a good option for candidates who prefer guided instruction but need the flexibility to attend remotely.

c) Online Self-Paced Courses

For those who prefer to study independently, self-paced online courses offer flexibility at a lower cost. Self-paced ITIL 4 DSV courses generally cost between $500 and $1,000. While these courses provide structured content and sometimes include practice exams, they lack real-time interaction with an instructor. Many candidates find these programs cost-effective, particularly if they have a strong background in ITIL.

ITIL 4 DSV Exam Fees

The exam fee is separate if not included in the training course package. Typically, the ITIL 4 DSV exam fee is around $300 to $400. Some training providers include this fee as part of the course, while others offer it as an add-on. Confirming if the exam fee is included when comparing training programs is advisable, as purchasing it separately can increase the overall cost.

If you’re registering for the exam independently, you may purchase a voucher from an accredited exam provider or AXELOS’ testing partner, PeopleCert. This voucher enables you to schedule and take the exam online at your convenience.

Study Materials and Additional Resources

Apart from training, candidates may benefit from extra study resources, including:

  • Official ITIL 4 DSV Publication: The official book, ITIL 4: Drive Stakeholder Value, provides in-depth content covering all topics within the syllabus. This publication costs around $50 to $100 and can be purchased from AXELOS or various book retailers.
  • Practice Exams: Some training providers include practice exams, but they can also be purchased separately. Practice exams cost between $30 and $100 and provide valuable insight into the exam format and question style, helping candidates identify areas for improvement.
  • Additional Study Guides and Tools: Other third-party resources like study guides or mobile apps may offer additional practice questions and flashcards, typically costing $20 to $50. These resources can supplement official materials and provide targeted practice in specific areas.

Optional Retake Fees

In case a candidate does not pass the ITIL 4 DSV exam on the first attempt, a retake fee applies. Many training providers offer exam resit options or “Take2” packages for an additional cost of around $100 to $150, allowing candidates to retake the exam at a discounted rate. Some training providers include a free retake as part of premium course packages, so inquire about this feature if it’s important to you.

ITIL® 4 Drive Stakeholder Value (DSV)

Variations in Cost Based on Location

Certification costs can vary significantly based on geographic location. In regions with higher living costs (e.g., the United States or Western Europe), prices for classroom or virtual instructor-led training are typically on the higher end. However, in other regions (e.g., India or Southeast Asia), ITIL 4 DSV training may be more affordable, with classroom and virtual courses priced significantly lower.

For international candidates, choosing an online course or training from a provider based in a different region may reduce expenses without compromising on quality.

Tips For Managing Costs

Here are some strategies to manage your ITIL 4 DSV certification expenses:

  • Compare Providers: Training providers often offer packages at different price points. Look for a provider that offers a good balance of quality instruction, comprehensive study materials, and competitive pricing.
  • Check for Bundled Deals: Some training companies offer bundled deals that include multiple ITIL 4 modules or an exam retake option. These can be more cost-effective for candidates interested in pursuing several certifications.
  • Consider Self-Paced Learning: If you have experience with ITIL concepts and can study independently, a self-paced online course might be the most affordable option.
  • Ask about Corporate Discounts or Sponsorship: Many organizations sponsor employee certifications, especially if ITIL aligns with organizational goals. Additionally, some training providers offer group or corporate discounts.
  • Use Free or Low-Cost Resources: While official study materials are valuable, there are also free resources available, such as ITIL communities, forums, and YouTube tutorials that provide supplementary information.

Conclusion

The ITIL 4 DSV certification is an investment that varies in cost depending on factors like training format, location, and the inclusion of exam fees. On average, candidates can expect to spend between $500 and $2,500, depending on their chosen training path. By carefully selecting a training provider, considering budget-friendly study options, and seeking potential sponsorship from employers, candidates can manage their expenses effectively. Achieving ITIL 4 DSV certification not only enhances your career prospects but also equips you with valuable skills in stakeholder engagement and value co-creation, making it a worthwhile investment in today’s service-oriented business environment.

ITIL® 4 Drive Stakeholder Value (DSV)